
By using the golf simulator facilities at Golf Empire, participants agree to the following terms and conditions:
If there’s anything you don’t fully understand, feel free to ask us about it on WhatsApp! +65 8927 2700
1. Responsible Use of Equipment
- Participants must handle all simulator equipment with care and follow any provided operational instructions.
- Any damage caused by improper use may result in repair or replacement charges.
2. Safety
- Users are expected to follow all safety instructions and procedures provided while using the simulator.
- Only the player taking a swing may step into the area in front of the red line (toward the hitting screen).
All others must remain behind the red line (on the seating side) until the swing is complete. - Stay clear of a player when they are swinging
- Beginners are advised to be accompanied by an experienced golfer or coach for their first visit to our studio.
3. No Alcohol and Drugs
- Consumption of alcohol or substances that impair judgment is strictly prohibited in the Golf Studio.
4. No Smoking
- Smoking is not allowed in the studio or surrounding areas. Smokers will be fined S$2,000.
5. Drinks Only, No Food Allowed
- Only beverages are allowed in the Studio. Food is not permitted.
6. Cleaning Responsibility
- Users are responsible for leaving the studio tidy. A $100 fee may apply for leaving rubbish or personal items behind.
7. No Gambling
- Gambling or any betting activities are strictly prohibited inside the studio.
8. Footwear
- Participants must wear closed shoes while using the simulator for safety reasons.
9. Booking and Cancellation Policy
- All bookings must comply with Golf Empire’s scheduling rules.
- Cancellations must be made at least 6 hours before the session.
- Cancellations made less than 6 hours before the scheduled time will not be accepted.
10. Reporting Malfunctions
- Please report any equipment issues or damages immediately via email to golfempire.sg@gmail.com
11. Conduct Expectations
- Participants must behave respectfully and considerately.
- Noise should be kept at a reasonable level, especially after 10 PM.
12. Right to Refuse or Terminate Access
- Golf Empire reserves the right to stop any session or deny access if these terms are violated.
13. Governing Law
- This agreement is governed by the laws of Singapore.
14. Simulator Use – Safety and Liability
- Personal Responsibility: Participants accept that using the simulator carries inherent risks and are responsible for their own safety and that of any guests.
- Equipment Performance: While our launcher monitors and the ProTee VX system are recognized for high accuracy and meet industry standards, Golf Empire cannot guarantee precise results under all conditions.
- Liability Limitations: To the fullest extent allowed by law, Golf Empire is not responsible for any injury, property damage, or loss incurred during simulator use, including indirect or consequential damages.
- Third-Party Claims: Users agree to be responsible for any claims or damages involving third parties resulting from their use of the simulator.
- Release of Claims: By using the simulator, participants fully waive and release any claims against Golf Empire related to their use of the facilities.
15. Personal Belongings
- Golf Empire is not responsible for any personal items left behind in the studio.
16. Messages & Notifications
- By providing your contact information, you agree to receive messages from Golf Empire regarding bookings, promotions, and updates.
17. Age
- I confirm that I am at least 18 years of age, or have gotten a parent/guardian’s consent to use Golf Empire’s services
18. Prime Swing and Prime Swing Silver memberships
- For Prime Swing and Prime Swing Silver members, credits are valid for 1 month from top-up date. After 1 month, they will expire and disappear from your balance
- Topping up more credits on or before your existing credits’ expiry date will add the credits to your account and also refresh all your credits’ validity.
- Eg: If you buy 96 credits for $64 with Prime Swing on 1 February, the points will be removed from your account at 11:59pm on 1 March. However, if you buy another 96 credits for another $64, your new credits balance will be 192, and these 192 credits will expire 1 month from the date of your top-up.
